Agency operations · delivery design
Turn the method into a working service.
A delivery framework for a Canadian agency: scope the work, map the priorities, prepare the pages and report what was delivered.

The delivery system
Five parts.
A connected handover.
Scope
Define the work and the deliverables.
Map
Put the priorities in a workable order.
Review
Compare the existing site with the brief.
Produce
Prepare the pages and their connections.
Report
Bring the work and its record together.
Made for the agency
A repeatable starting point.
Room for judgment.
The framework connects the offer, roadmap, review process, production guidance and reporting. The client’s circumstances still decide what belongs in the work.

What was handed over
The method, made usable by others.
Documented procedures, topic maps and linking plans help the agency explain and organize its service. Reporting brings the delivery record back into the client conversation.
The value is a clearer way to scope and run the work, with responsibility and judgment kept visible.
Documented procedures, topic maps and linking plans help the agency explain and organize its service.
Work with Origami
Give the next project a clear structure.
The current site, the client’s priorities and the work already in place.