Agency operations · delivery design

Turn the method into a working service.

A delivery framework for a Canadian agency: scope the work, map the priorities, prepare the pages and report what was delivered.

A deep stack of printed pages lit from the side

The delivery system

Five parts.
A connected handover.

01

Scope

Define the work and the deliverables.

02

Map

Put the priorities in a workable order.

03

Review

Compare the existing site with the brief.

04

Produce

Prepare the pages and their connections.

05

Report

Bring the work and its record together.

Made for the agency

A repeatable starting point.
Room for judgment.

The framework connects the offer, roadmap, review process, production guidance and reporting. The client’s circumstances still decide what belongs in the work.

A folded paper sculpture in graphite and purple

What was handed over

The method, made usable by others.

Documented procedures, topic maps and linking plans help the agency explain and organize its service. Reporting brings the delivery record back into the client conversation.

The value is a clearer way to scope and run the work, with responsibility and judgment kept visible.

Documented procedures, topic maps and linking plans help the agency explain and organize its service.

Work with Origami

Give the next project a clear structure.

The current site, the client’s priorities and the work already in place.